Shipping Policy

Effective date: September 3, 2026

Thank you for shopping with The Monarch Coffee. We want your order to arrive fresh and make the shipping process easy to understand.

Free U.S. Shipping

The Monarch Coffee offers free standard shipping on all eligible orders shipped within the United States. We currently accept and ship orders to U.S. addresses only.

Order Preparation and Fulfillment

Many of our coffee products are roasted and prepared in response to customer demand rather than sitting pre-packed in inventory. Please allow approximately 1–5 business days for roasting, preparation, and fulfillment before your order ships.

Transit Time

After shipment, standard U.S. transit generally takes an additional 1–5 business days, depending on the destination and carrier conditions.

These timeframes are estimates and are not guaranteed delivery dates. Weekends, holidays, severe weather, carrier disruptions, high-volume periods, or other circumstances outside our reasonable control may cause delays.

Tracking

Tracking information will be provided when your order ships. Please allow time for the carrier to activate and update the tracking record after the shipping label is created.

Order Changes and Cancellations

If you need to cancel an order or correct order information, please contact The Monarch Coffee through our Contact page as soon as possible and preferably within 12 hours of placing the order.

We will make reasonable efforts to accommodate your request, but changes or cancellations cannot be guaranteed once roasting, preparation, or fulfillment has begun.

Shipping Address Accuracy

Customers are responsible for providing a complete and accurate shipping address at checkout.

If an incorrect or incomplete address is submitted and the order has already entered fulfillment or shipped, additional costs associated with replacing or reshipping the order may be the customer's responsibility.

Damaged, Incorrect, Lost, or Missing Shipments

If your order arrives materially damaged, contains an incorrect item, or has another fulfillment problem, please contact us promptly with your order number and details of the issue.

For damaged or incorrect orders, we recommend contacting us within 7 days of delivery and providing photographs when reasonably available.

If tracking indicates a shipment is delayed, lost, or delivered but you cannot locate it, contact us so we can review the tracking information and determine an appropriate resolution. Depending on the circumstances, we may work with the carrier and our fulfillment partner before issuing a replacement or other remedy.

International Shipping

The Monarch Coffee does not currently accept international orders.

We may expand shipping availability in the future after international fulfillment costs, delivery expectations, and customer protections have been fully evaluated.

Questions

For questions about an order or this Shipping Policy, please contact The Monarch Coffee through the Contact page on our website.